It's truly remarkable how little EF cares about their trip attendees. I understand a lot of these issues were airline related, but it's also because EF puts you on the cheapest possible flights, which means you get the worst service and no one cares about you. Others on my trip dealt with lost luggage, more cancelled flights, being stranded or left on their own to figure it out. ![]() On my trip home, I barely made my connecting flight and was lucky because I would've been stranded AGAIN in a foreign country. ![]() We spent more time on a bus than actually touring the cities. The restaurants we were taken to were not great - I could have found better on my own and you're stuck in a bus with 40 other people for the majority of the trip. They are dirty and in extremely inconvenient locations. The hotels on the trip are the worst I've stayed at in my entire life. When I finally made it to my destination, I had missed 2 days of the trip. They refused to help me with the airlines, booking a hotel for the night or meals. I was stranded in another country for 24 hours with no assistance from EF and still had not made it to my destination. I later learned they helped someone else on my trip over the weekend, which was outside their "business hours." The emergency line is useless and the people who answer the phone are incompetent. I called the 24/7 EF emergency line and they said they could only help me during business hours from Mon - Fri between 8am - 5pm ET. I made it to my second flight and was denied boarding for no reason (at the fault of the airline). I spent 8 hours on hold with the airline to get booked on another flight. My first flight (out of 3) was cancelled the night before I was supposed to leave and EF refused to help me. To start, EF puts you on the worst flights imaginable. The only positive thing about this entire trip was our tour guide who was knowledgeable and kind despite all the horrible things that happened during the trip.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |